Dollar Bank

Dollar Bank is a large, full service, regional bank committed to providing the highest quality of banking services to individuals and businesses, located in western Pennsylvania and Northeast Ohio. Headquartered in Pittsburgh, with a 150-year history, Dollar Bank is not a known or established entity in the Cleveland market, especially for business/commercial banking. Like all banks, Dollar Bank is also dealing with negative overall perceptions of the banking industry due to recent economic conditions and repercussions from irresponsible lending. flourish developed a campaign promoting Dollar Bank’s business banking channel in Northeast Ohio, which focused on the “real” needs and opinions of the business community. The execution demonstrates how Dollar Bank is more personal than larger financial institutions, and opens up the lines of communications with customers/prospects in the business sector through personalized direct mail, a customized microsite, and a print and online ad campaign.

  • Successful Northeast Ohio business banking campaign is now being rolled out in HQ market of Pittsburgh
  • Increased brand perception